Privacy Policy

1. Introduction

K&Q Universal Transport LLC ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transport services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address provided when you contact us or request a quote.
• Service Information: Details about the transport services you request, including pickup/delivery locations and service type.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us directly.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our transport services
• Respond to inquiries and fulfill service requests
• Send administrative information, confirmations, and updates
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or unlawful activity

4. HIPAA Compliance

As a medical courier and transport provider, K&Q Universal Transport LLC takes the privacy of protected health information (PHI) seriously. We comply with applicable provisions of the Health Insurance Portability and Accountability Act (HIPAA) and handle all medical-related information with strict confidentiality. We do not disclose PHI to third parties without proper authorization except as required by law.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our business, subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: